Privacy Policy
Your privacy matters to us. This policy explains how salorintev collects, uses, and protects your personal information when you use our financial statement analysis services.
Last Updated: February 15, 2025
1 Information We Collect
We collect information you provide directly to us, such as when you create an account, upload financial documents for analysis, or contact our support team. This includes your name, email address, company details, and the financial documents you submit for analysis.
Personal Information
- Contact details including name, email address, and phone number
- Company information and business details
- Financial documents and statements you upload
- Payment information processed through secure third-party providers
- Communication records when you contact our support team
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage patterns. This helps us improve our services and ensure security.
- IP address and location data
- Browser type and operating system
- Pages visited and time spent on our site
- Referral sources and search terms
2 How We Use Your Information
We use your information to provide our financial analysis services, improve your experience, and communicate with you about your account. We're committed to using your data responsibly and only for legitimate business purposes.
- Providing financial statement analysis and generating reports
- Processing payments and managing your account
- Sending service updates and important notifications
- Improving our platform based on usage patterns
- Ensuring security and preventing fraud
- Complying with legal obligations under Australian law
Important Note
We never sell your personal information to third parties. Your financial data is treated with the highest level of confidentiality and is only accessed by authorised personnel for analysis purposes.
3 Information Sharing and Disclosure
We understand the sensitive nature of financial information and maintain strict controls over who can access your data. We only share information in specific circumstances outlined below.
Service Providers
We work with trusted third-party service providers who help us deliver our services. These providers are contractually bound to protect your information and can only use it for specified purposes.
- Cloud storage providers for secure data hosting
- Payment processors for billing and transactions
- Analytics providers for service improvement
- Customer support platforms for communication
Legal Requirements
We may disclose your information if required by law, including compliance with Australian Privacy Principles and other regulatory requirements.
4 Data Security and Protection
Protecting your financial information is our top priority. We implement industry-standard security measures and regularly review our practices to ensure your data remains safe.
- End-to-end encryption for all data transmission
- Secure servers with regular security updates
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- Staff training on data protection best practices
- Incident response procedures for potential breaches
Data Breach Notification
In the unlikely event of a data breach affecting your personal information, we will notify you within 72 hours and take immediate steps to secure your data and minimise any potential impact.
5 Your Rights and Choices
Under Australian privacy laws, you have specific rights regarding your personal information. We're committed to helping you exercise these rights and maintaining transparency about our data practices.
Your Privacy Rights
Access
Request a copy of the personal information we hold about you, including how it's used and who it's shared with.
Correction
Ask us to correct any inaccurate or incomplete personal information in our records.
Deletion
Request deletion of your personal information, subject to legal and business requirements.
Portability
Receive your personal information in a structured, machine-readable format for transfer to another service.
Restriction
Request that we limit how we use your personal information in certain circumstances.
Objection
Object to our processing of your personal information for specific purposes.
To exercise any of these rights, contact us using the information provided below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.
6 Data Retention and Storage
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of information are kept for different periods based on their purpose and legal requirements.
| Information Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of account plus 7 years | Business records and tax compliance |
| Financial Documents | 7 years after last analysis | Australian business record requirements |
| Payment Records | 7 years after transaction | Financial reporting and audit requirements |
| Website Usage Data | 2 years | Service improvement and analytics |
| Communication Records | 3 years | Customer service and dispute resolution |
After the retention period expires, we securely delete or anonymise your information. You can request earlier deletion in certain circumstances, though we may need to retain some information to comply with legal obligations.
7 International Data Transfers
While our primary servers are located in Australia, some of our service providers may process your information in other countries. We ensure that any international transfers comply with Australian privacy laws and maintain adequate protection levels.
Transfer Safeguards
- Contractual agreements with overseas providers
- Regular audits of data handling practices
- Encryption requirements for all data transfers
- Compliance with international privacy frameworks
If you have concerns about international data transfers, please contact us to discuss your options and the specific safeguards in place.
8 Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and gather usage information. You can control cookie settings through your browser preferences.
Types of Cookies We Use
- Essential cookies for website functionality
- Analytics cookies to understand site usage
- Preference cookies to remember your settings
- Security cookies to protect against fraud
Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, some website features may not function properly without certain cookies.
9 Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. We'll notify you of any significant changes and provide you with time to review the updated policy.
When we make changes, we'll update the "Last Updated" date at the top of this policy. For major changes that significantly affect how we handle your information, we'll provide additional notice through email or prominent website notifications.
Staying Informed
We recommend reviewing this privacy policy periodically to stay informed about how we protect your information. Your continued use of our services after policy updates constitutes acceptance of the changes.
Privacy Contact Information
Questions about this privacy policy or how we handle your personal information? We're here to help and committed to addressing your privacy concerns promptly.